I just called Estrella Insurance as I had a few questions regarding their insurance plans & once I got a hold of a representative, the young lady specifically said “Can you give me a minute, I am finishing up my lunch” shortly after the call was “dropped”. As a manager of another company, I am beyond shocked at how she handled this phone call. I usually never write reviews, but this was unbelievable. The young lady did call shortly after to advise that she believed the call had dropped, however this was poor service.
Very good with customers the young lady at the front was very helpful and very nice she went over the policy info with me
Raysa is the greatest agent ever.
Raysa was very professional and help me with the best price I love the service I got
Very good customer service good attention to clients
Best service ever!
Excellent service. Raiza always offers great deals and is very professional.