Update 31 May 2018

This bank charges a fee just to check your balance on an ATM. And they also charge thirty dollars for overdraft fee. Then there is the scam they tried to pull on an elderly customer. They tried to have her sign off on a contract to absolve them of all responsibility when a bank employee, a supervisor, stole from her. Well, that woman filed a lawsuit on them for stealing her money and won. Then there was that time a security personnel blew the whistle on the bank for theft from a customer. American Savings tried to do a cover up and fired the whistle blower. The whistle blower sued and won. What does that tell you about this bank? The CEO that ran this bank was rewarded for her inept leadership by being promoted to CEO of Hawaiian Electric which is the parent company of American Savings. And she is being paid over five million a year while they keep raising your electricity rate. What a scam.

Excellent customer service, I keep this bank despite being back in Cali! Recommend to everyone opun Hawaii. Wish they were here in No. CA!

Review for teller named JESSICA! The worst teller ever! ASB failed to deliver my replacement ATM Card... and she was never sympathetic. I was upset coz I was gonna travel and was gonna use my debit card. She does not care! Even made me feel like I am giving her a hard time. When I asked if it was gonna be delivered in time, this time around, she just kept repeating 7-10 business days, 7-10 business days! It has been three weeks! It never arrived! She never even said sorry for failing! Jessica! Learn from your colleagues! Or ask your boss to train you how to handle customers. Worst teller ever

Amazing that they open at 7:30am...:)Lifesaver