I have been a customer of Accounting in a Box since 2015. I was researching a new accountant after a particular bad experience. I heard about AIB via my local NPR station; in the past I have had much luck in using NPR sponsors. My initial consultation went well, with all my questions' being answered. Tu did a great job in providing recommendations and suggestions on how to structure my business based upon my accounting needs. When I have questions she provides meaningful guidance on how best to proceed. The entire team responds quickly and best of all are friendly and honors my lack of knowledge, making me feel empowered and not talked down to. They are also proactive in communicating. There is nothing about taxes that I look forward to, except that knowing that Accounting in the Box has me covered and will make this process and painless as it can be. Thanks!