My husband and I have worked with Michael and Nicole for almost 10 years for personal and business taxes. We have pretty much worked exclusively with Nicole for at least the past 7 years. Nicole always takes time to answer questions and educate on us on new changes in tax requirements. She is professional and knowledgeable.For the services they offer, their rates are competitive with other companies. We have always been pleased with the services provided and will continue to work with them in the future!