They have been very helpful and are always available when I have questions. I like my coverage and it’s a great price. Their customer service is excellent.

They are awesome, great customer service .... I really appreciate the way that they treat me and while I was making a payment I was able to hear how they help everyone else why kindness and patience. Annie is super sweet and never rush me she really cares.

Ms. Anne is the best my favorite agent!

Lucrecia is very rude, pushy, and she obviously wanted me to buy the most expensive home owners insurance. The house I bought is not worth that much, very little, old, etc., and the lowest price they could give me was $1,600. My parents have better houses and their policies are waaayyyyy more cheaper. I only came here for my policy because it’s the closest and I needed it fast. Rosalina is the nicest one, and she really explains everything thoroughly and she thinks about the needs of the customer. While she was attending me, Lucrecia barged in out of nowhere and interrupted everything she was doing, basically saying she didn’t know what she was doing. That might be the way Lucrecia is naturally, but that’s not the way an owner should treat their customers and employees. Because my husband and I are young, she kept implying that neither us or our realtor knew what we wanted to do or knew what we were supposed to do. She tried pressuring us into buying a more expensive policy because she knew we were first time buyers and assumed we didn’t know what we were doing. After picking the basic policy, she basically just walked away and made us feel like we got the wrong thing. My parents have been business owners for 20 years, and I’ve been taught throughout the years how a customers should be treated, and always having in mind their best interest and what is more convenient for them. Yes, sometimes it’s about money, but customers are going to go elsewhere with their money if they’re not being treated correctly. Overall, this place has really terrible customer service and the owner is money hungry and doesn’t care about her customers. If you’re going here, go to Rosalina.

Excellent service. I am very pleased with my experience getting car and homeowners insurance. Very good deal!

Very professional & gave me the best quote on my car insurance than others. I will be paying less than before. Very satisfied!

We are very happy with Lucrecia and the ladies that work there , excellent customer service , they go above and beyond to take care of us, always making sure we understand our insurance policy , they are very professional !

Years ago I did have insurance at this location. But about 1 year later I had some General questions. And then her true colors came out. Started being rude getting upset and just plain bad customer service. Moved to another location were all questions where answered and I was taken care of. Don’t let that fake smile and make up fool you.

Very dishonest insurance agency. They had made customer service mistakes and will not take blame for it but they will pass on the bill. DONT RECOMMEND THIS AGENCY!!!!

Been a customer of hers for a few years now.Great rates and friendly staff.I have recomended them to family and friends

Very dishonest and doesn’t take blame for mistakes they made. Their clients interest are not put first. Very sad

Do not waste your time with this agent and her reps. State Farm is a great choice for Insurance but not through this location. They are uneducated, disrespectful and quite frankly have piss poor customer service. Real quick to get you in and take your money but very slow at returning calls and answering questions. I purchased a policy and a month later was told that rates would be going up due to an accident on one of my drivers, and was told to either pay or let the policy expire in 20days with no way of wanting to help, explain or work to remove that driver from my policy. Instead asked to speak with other drivers in household that had good driving records to sell them a policy. HELL NO! I strongly suggest purchasing a State Farm Policy, but not through here.

Lucrecia and her friendly and professional staff always provide me excellent service and good value insurance

Great agent!

Very professional and curtious to customers.