Kathy is amazing! She is always available to answer any and all of my questions. She has been incredibly professional and amazing to work with since day one. I have had my insurance with american family for going on three years now. I have gone through 1 huge hail storm (that murdered my car), the roof of my car not being sealed properly by the shop that fixed the hail damage, my neighbor backing onto my car, and my car just dying on the road. Through all this bad luck Kathy has been there for me. She has gone out of her way to make sure I am okay, if i have any questions and to offer me support. She has followed me through multiple claims and has always made me feel like i am her only client. I not only have car insurance with her but life and renters insurance. She has ben amazing to work with and I recommend her to everyone. I also recommend American Family Insurance. I have had incredible bad luck since I bought my car almost three years ago and none of the damage to it has been my fault but they have been there and taken my claims seriously. They have never once dragged their feet at getting my car repaired. At one time due to hail my brand new car had close to 13,000 worth of damage done to it the adjuster was out looking at my car with in 2 days of the incident. I had gone to multiple body shops to have it repaired with horrible luck. But almost a year later after I found a reliable shop to fix my car American family was all over it. They did not say they were not going to repair the car because it had been a year or anything like that. They took care of me and made sure I was okay and had a rental. This agent is not just amazing but so is the insurance she provides! I will continue to go back for everything I need in the coming years!!!

Fast reasonable and great customer service

Recently I underwent the scary prospect of getting life insurance, Ksthy made it easy and painless and affordable, I highly recommend