We met Ernest in February, thinking we were going to get our taxes done early and be on top of things. One month after our first meeting, we hadnât heard back, so we called and Ernest said heâd put us âon the hot list.â That never happened.1 week before taxes were due, we called his office. He returned our call and explained how his computer system went down. And that he was waiting for us to send a bank form. We reminded Ernest that we sent the bank form back in February, after the first day we met him. And that we even called to follow up the next day to ensure he received it. He agreed this was pretty terrible.We think that Ernest is just sloppy in his work. His office was unkept and disorganized. Ernest kept referring to how heâs the best tax person you can find out there. I had so many questions about starting up a business and he gave vague answers that didnât help.Don't waste your precious time here. We ended up having to file for an extension. Really wasted our time.