Michael and his staff have done my taxes for many years. I receive my packet to review changes and fill it in and send it with my W2s to them. I get a call to schedule an appointment, either by phone or in person and in usually less than an hour, Michael has what he needs to complete my return. They send out the finalized tax forms, with copies, for me to me to sign and I mail it to the IRS. The return comes and I am a happy camper!!! Very organized and professional!!!Got my return and able to pay some bills. Thanks Mike!