They used a family member, address. And saying she, has A account with them. And she having a problem with them, trying to figure out how did they get her name.

Bank is SOOOOOOOOOOO horrible, gave me extremely hard time to make any edits to my OWN account due to the fact that I was on someone else’s phone plan. Last time I check this was a bank, not a cellular company. DO....NOT....BANK WITH SUNTRUST ! ! ! ! #ZeroStars