I have used Commerce Bank for over 15 years for my business. A few months ago, I made a partial switch to Farmers Bank for my business because of some issues we were having with Commerce. Recently we had a payroll glitch during the holiday. Commerce Bank would not help us out, because I was out of town and not there in person. I made ONE phone call to Farmers Bank, and the matter was resolved in seconds over the phone. My employees were paid immediately! I have now switched 100% of my business to Farmers Bank! Best personal banking period.
Always very friendly and helpful. They were very accommodating when buying a house even though I didn’t use them as a lender. Helped me get my finances organized and walked me through some of the processes.