John Brouillette - State Farm Insurance Agent
12254 W 135th St, Overland Park, KS 66221, United States

Review №1

We rarely need to call the office dir anything, but if we do they are sort helpful and responsive

Review №2

Karen is always a joy to work with! I have made claims, asked all sorts of questions, added policies and more to which she is very professional and quick to solve or figure out what I need. Would recommend to anyone in the area or in general since most things can be done over e-mail and phone calls without going into the office. State Farm has continually been trustworthy and transparent, so this office can provide the best policies without trying to up-sell anything.

Review №3

Karen is someone who either doesn't want to do her job, or doesn't know how to. Need to file a claim? Call the claims number directly instead of trying to get Karen's permission.

Review №4

Michelle has done so much to help me with my coverage even after I had to stop using State Farm. No matter how strange, or far back the request goes she always is timely and on top of it! She is a customer service all-star. Thank you, Michelle!

Review №5

Horrible service . Bullied by Michelle to get a customer full coverage. It took over an hour of going back and fourth to write our mutual customer's existing policy. The policy was overpriced and was beat by every other major insurance company, not to mention the customer had been with State Farm for years. Thanks for the headache Michelle.

Review №6

Not a customer of this agency, but I am a customer of State Farm. Had some general questions I needed answered so I gave them a call. I spoke with a young lady named Michelle, and even though I do not carry my policy with them, Michelle was extremely helpful and polite. Thank you

2 Photos
3.7 Rating
  • Address:12254 W 135th St, Overland Park, KS 66221, United States
  • Site:
  • Phone:+1 913-402-8558
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
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