The single crappiest bank ever. Tried to charge one of my vendors a fee to cash a check that I paid them. When I came to the bank to resolve it they were rude, admitted they did not disclose this information and had a piss poor attitude about the entire discussion.
Taking out my own money!Elsa, was extremely rude. I am out on vacation and when into these branch to withdraw my own money and she interrogated me like if I was some kind of criminal. When I reacted to her concerns I asked if their was a problem? she rudely told be to go sit in the waiting area instead of explaining to me her concerns. .... I felt my rights as a valuable BB&T customer were violated and NO one should be treated that way...I hope these review helps BB&T to remind their employees that customers are valuable and they deserve to be treated with respect.On a positive note the cashier "Amparo" achieved great customer service..Even after her concerns she kept professional and courtesy.... Great Job!
Very nice & professional people to do business with.
Very friendly people and quick smooth transactions
- Address:4960 Fairmont Pkwy, Pasadena, TX 77505, United States
- Site:https://www.bbt.com/bbtdotcom/locator/details/4960_fairmont_pkwy__pasadena__tx__77505?ReferralSource=GV&CampIDMaj=AKH&CampIDMin=AR&cmpid=3980
- Phone:+1 281-668-3233
- Bank
- Car finance and loan company
- Financial planner
- Loan agency
- Mortgage lender
- Monday:9am–5am
- Tuesday:9am–5am
- Wednesday:9am–5am
- Thursday:9am–5am
- Friday:9am–5am
- Saturday:9am–1am
- Sunday:Closed
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