I hate this bank. I had to cancel my credit card with them in March 2020, turns out that the representative I spoke with did not cancel my credit card and I got charged for a purchase I did not authorized. I disputed the charge and the bank denied my dispute. Now they said I have to talk to the creditor to get my money back and Alaska USA also charged me interest on a purchase I did not authorized. They are making me do all the leg work and even though I didnt authorize the charge and if they would have properly cancelled the credit card I would not have been in this mess. They are the most greedy, dishonest, lazy, and incompetent bank I know. I will be withdrawing my money and cancel all my accounts. The staff at this branch also are rude, argumentative, and incompetent as well. Dont bank here and dont attempt to get anything done here.