I've been with State Farm for 30yrs in Baltimore. Since I live on the shore now, I switched all my policies to the local agent. You would think the agent who is receiving a commission on my policy would call to thank me, welcome me, and offer his professional service if I have issues. WRONG! Yes, they called to have me come in to sit down and talk, but what is there to talk about when I've been covered for 30yrs with State Farm. Ok, then call me so we can talk on the phone knowing Im not coming in....NO that did not happen. So now I transfer another policy to their office, and its all wrong. The policy went from $400 to $700 because of the transfer. Should have raised red flags, but instead they send me mail........ sign here for a $700. This business practice has caused me to switch to another local agent, who I called before making the decision. When I called that agent answered the phone. So Im switching to that agent. When I told the current agent Mr. Martin I was switching, he was rude, obnoxious, and refused to make the change to my policy that needed changed because his office screwed up. I DO NOT recommend this kind of service for anyone. If you want to be called hon, babe, or dear then go with this office. Its not a professional office, and I do not recommend to anyone.