Very dishonest financial institution. They have taken advantage of a number of men under my command over the years. Navy Federal has better service and rates and is available to all branches of the service, nor strictly Navy.

Never, ever, use USAA for your mortgage loan. It was the worst experience of our lives. Crystal and Melissa were by far the worst in customer service. Their knowledge of what disabled Texas veterans are allowed in the state of Texas was nil. We paid for an inspection, appraisal, septic inspection, termites, etc.. Come to find out through another lender it was free through Texas. After 3 months of going back and forth, strung along, being told we were good to go, then back peddling. We canceled the application. We called another lender, and we had a loan within 2 weeks with a 2.5% APR. USAA 3.65% with a buy down of $4,600 to 2.75. We wasted $1500 with USAA as a lender.USAA car insurance team, great, love em.

Impossible to find, but this is the place you’re looking for