When I originally wrote review was couple of years ago. Now my business and number of our clients are dealing with Bottom-line. The owner Rashida S. has very professional, courteous and always available attitude. She responds to all our inquiries and never add those hours to final bill. My initial review two years ago.I have referred few clients to Bottomline for taxes. My clients were very satisfied with the service they received from Tax Advisors. I know the owner from community service with my son's school and know she is dependable. I highly respect the work they do at Bottomline. They always meet the requirements of a good tax preparation, professional advice, provide savings for my clients, all within tax regulations, yet still within the best benefit of a clients.The Bottom-line work is not only the professional, but also a work with heart, which is hard to find.I am glad that I found a firm that cares for my clients.