There is not one complaint I have about this place. The service is exceptional, there is almost no turnover in personnel - that is a sign of a very healthy company for sure! Everyone greets you with a smile, and their online platform is very easy to use as well. I cannot recommend them highly enough!
I called 3 separate times and requested a call back but did not get one. I originally had some concerns about my online acct. and on the last call because I lost my debit card.I eventually had to go there in person. I asked why I hadn’t received a call back and the response was that they (3 people) we’re sorry but they were very busy.It’s unacceptable.In the end, I did get all of my concerns addressed but not without a lot of previous aggravation.Who does one speak to about our concerns?
The Credit Union has moved to 851 Van Ness Ave C1 San Francisco Ca 94109
They are awesome people