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Guild Mortgage Company
700 Lake Rd, Belton, TX 76513, United States
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Si
Review №1

Samantha and her team made my home buying process so painless. Any questions I had, they were there to answer them and always in a timely manner. I definitely plan to use them in my future home purchases. They were so thoughtful and kind. On the day of closing, they even showed up with a little gift.

Jo
Review №2

I have worked with Samantha Jackson on two different home purchases. She and her team at Guild do a wonderful job of communicating, and on closing. I have never had a better experience. She makes the process smooth and is a pleasure to work with! I will also note that the other person who reviewed has some really weird reviews on other places (not sure how believable the negative review of Guild is, but absolutely note believable based on my experiences).

da
Review №3

Horrible. I didnt get my keys for a few days after closing the deal on the house. No one was communicating with me about why. My agent, Samantha Jackson ignored me the ENTIRE time. She wiped her hands of us after the initial consultation. She doged every single email and call. Heather did everything that Samantha was supposed to do for us. We literally never heard from her again until today when she called to try and guilt trip me when she read the poor feedback she got on the survey i did. She tried to tell me how it wasnt her fault that she didnt handle our case because she was hospitalized in December. Ok??? We started gunning for the house October 24th. We did our initial consultation with her within that week.. then never heard from her again. So where was she for all of November when all the stuff was actually going on and heather was taking care of us? Everything was done and just waiting for the day of closing by the time she had i guess gotten hospitalized. What a joke.

Information
3 Photos
3 Comments
3.7 Rating
  • Address:700 Lake Rd, Belton, TX 76513, United States
  • Site:https://branches.guildmortgage.com/tx/belton/belton-593.html
  • Phone:+1 254-432-7246
Categories
  • Mortgage lender
  • Consultant
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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