I was very happy with my visit to this local key bank. The staff was super helpful and understanding. They spent over an hour helping me track down and understand a strange issue with my account. Great hours which include Saturdays mornings.
Just opened a new business account here which was their best account , which happened to be free because I chose to do merchant services with them. Jim the branch manager here is legit and very informative. He really cares about his clients. Thanks guys. Process of setting up a new business account and merchant services (credit cards) took less than an hour to set up
Excellent customer service.
I came to this bank since I had a rogue charge on my statement. Upon entering I was a bit confused since this location is not set up like one would expect with teller windows in front but with sit down desks where the teller windows would be. I sat down and discussed my concerns and within a few minutes the charge was removed. Fast and friendly service.