3288 Castro Valley Blvd, Castro Valley, CA 94546, United States

Review №1

Waked up one day and find out that my account closed. Bank can't explain why it's closed. All my direct deposit salary is frozen. I have no funds to pay the rent. Tried to reach supervisors in the call-center, immediate contact denied. Claim Guy who called me back said not my name, but somebody else's name as a refference. I guess all my personal data already on the darkweb somewhere in India. This is bank of the international mafia. Stay away, if you don't want to fund criminals.

Review №2

Excellent service. Angela who is the branch manager she goes the extra mile to help customers. People are courteous.

Review №3

Bank takes too long to clear checks i had this account for at least 2 yrs even though it says next to the teller checks should be clear in 48 hrs mine clears in 96 hrs double the stimated time i ask the bank and they say its due to customer and bank relationship they wont tell me my score and i dont see any scoring about it they should put that on the app and make it public like the uber app im a 4.96. but i guess does yours takes this long to clear

Review №4

This is a really small location with a tiny parking lot. I visit occasionally, midday so I always get a parking space and the service is usually pretty quick.

Review №5

Rude employees

Review №6

The teller was so nice when I got there this morning! Top service!!

Review №7

Apparantly closed on Saturdays now...since I'm here at the door and it's locked and the Saturday hours have been removed from the schedule. Hayward branch also not open on Saturdays...this sucks!

Review №8

Parking lot is small.

5 Photos
2.8 Rating
  • Address:3288 Castro Valley Blvd, Castro Valley, CA 94546, United States
  • Site:
  • Phone:+1 510-931-6998
  • Bank
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:10am–4pm
  • Saturday:10am–1pm
  • Sunday:Closed
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