H&R Block
525-A Telegraph Canyon Rd, Chula Vista, CA 91910, United States

Review №1

The main reason I would return to H&R Block is because of Terri Muxlow. She has been my tax preparer for years and every year I do my taxes she seems to be more knowledgeable. She is very professional, polite and always answers all my questions with a smile.

Review №2

I always go to the same tax preparer. She is like a rocket scientist for taxes and is always kind, accurate, timely, trust worthy thank you Terri Muxlow !!!

Review №3

The person who helped us is a very nice, and sweet person. She answered all of our questions. Went home with a peice of mind.

Review №4

Very disappointed with the service I have received because when I first visited in their office to enquire about tax and refund service by them, they said I will receive the refund in 21 days. So, next day I applied my tax refund with them and paid money for their service of processing my tax refund. After 2 weeks I asked the status and got to know that they were unable to process online which was through their system. I asked them why you people did not inform me and they said (sorry we were about to call you). -Like really after I checked the status and then you are telling me about all this?- I visited them and they gave me my tax refund file to courier by myself. Anyways, I send courier and paid courier money from my pocket and waited for my tax refund to come as they told me it will take 21 days but after waiting for almost a month I randomly visited their office to check what's going on with my tax refund and Here I got shock which made me to give this feedback. they told me sorry we forgot to call you- (like really again you forgot?)- they said we need your signature on some paper to file your state tax. I was angry because i thought they have filed my federal and state tax together and then i got another shock as they told me that this file also I have to send by myself by courier. now I again i have to pay for courier from my own pocket. Humiliating part started when they told me this refund is gonna take 8 weeks to come. (like are you serious?) 21 days become 1 month and 1 month become 8 weeks? Then what's the use of coming to you people and paying money to you for taking your service when I myself have to do everything and still did not receive anything yet. Extremely worst experience and will not recommend your tortured service to anyone.

Review №5

My husband and I have been going for about 5 years to the same person Irma and she's great!

Review №6

My experience with H&R Block is always been good every year I go I have no complaints

Review №7

We have had Terri J. Muxlow complete are returns now for 10 years. She is a wonderful person and H & R Block tax preparer.

Review №8

Great service from tax prep. professional, quick and simple.

Review №9

Misinformation from all sides and nobody takes responsibility. I see class action lawsuit in the near future.

Review №10

Very kind, quick efficient service. Thank you

Review №11

Extremely happy with the person helping us today

Review №12

Service is always great. Our tax preparer IRMA was amazing and accommodating of our needs. She always is very informative

Review №13

Good service and Irma is great.

Review №14

Reliability and ease of obtaining service.

Review №15

Taxes done quickly and maximum return

Review №16

The agent that assisted me was very professional and knowledgeable about her work. Manager was very nice and helpful as well.

Review №17

I have been with H&R Block for over six years. Nidge Lange was a friend and my Tax Professional for those years. I was going to another group, but decided to return to H&R Block one more time. My wife and I are happy we did. Terri Muxlow provided us with outstanding customer service and next years appointment was scheduled.

Review №18

We love Terri Muxlow. We would go wherever she goes. She seems to like the people and the company she works for and she speaks well of her coworkers.

Review №19

Gives me a peace of mind that my records are secure and if I ever get ding my the IRS I got H&R to take care of the dispute.

Review №20

Very helpful staff!

Review №21

Terry Muxlow is great and she has been doing my taxes for 2005!

Review №22

Irma is very professional and kept us informed throughout the process. Thank you Irma.

Review №23

Don't know.

Review №24

Very good service

Review №25

I had an appointment at 10am and the person who was going to do my taxes never showed up. I had to wait until 11am for a different person to do my taxes.

Review №26

Terri was compasionate about my situation and handled a difficult situation with grace.

Review №27

Ripped off!!! charge way too much money!!! how did I go in being told it would be 100 and something and as we are done i’m told it was almost $400 dollars??? Never again

Review №28

Josefina worker who did my taxes was excellent

Review №29

Terry was awesome and very nice and professional.

Review №30

Josefina it’s an amazing host and very helpful

Review №31

Terri Muxlow is the best!

Review №32

Your company is way too expensive to do your espicially when i found out how much i would owe to the IRS and Tax Franchise Board.

Review №33

Very easy and excellent service

Review №34

Tax prep could not answer most of my questions was often confused

Review №35

We can count on the preparation HR Block provides.

Review №36

Because I like our tax worker

Review №37

Don not care to elaberate

Review №38

Really good service

Review №39

She was good

7 Photos
4.3 Rating
  • Address:525-A Telegraph Canyon Rd, Chula Vista, CA 91910, United States
  • Site:
  • Phone:+1 619-216-7576
  • Tax consultant
  • Tax preparation service
Service options
  • Online appointments:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
  • Toilets:Yes
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