Brian and the staff are always very pleasant and work very hard to satisfy their customers. If you are looking for a bank that offers 5 star customer service then this one is definitely for you!!!!
The absolute worse customer service ever. I just used this ATM and it took $500 out of my account but didn’t dispense the money. When I go to talk to the tellers they tell me that it’s not their issue and that I need to go to my bank to dispute it to get my money back. I own a business across the street and refer all of our customers to your ATM when they ask. But I will no longer do that. This has been the most annoying and unprofessional situation that I have dealt with from a bank. Complete garbage
Best staff in the land
Great customer service when I go in there.
Great employees, very polite and helpful.
- Address:2712 Vine St, Cincinnati, OH 45219, United States
- Site:https://www.bankatfirst.com/?utm_source=yext&utm_medium=locallisting&utm_campaign=listing_all
- Phone:+1 844-828-7740
- Bank
- ATM
- Loan agency
- Mortgage lender
- Financial planner
- Monday:9am–5pm
- Tuesday:9am–5pm
- Wednesday:9am–5pm
- Thursday:9am–5pm
- Friday:9am–5pm
- Saturday:Closed
- Sunday:Closed
- Wheelchair-accessible entrance:Yes
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