We are experiencing the same issues with a total lake of care or concern from the finance team. Huntington has had the documents they needed to close are loan after taking two months to get there (45 days on which it took to get the appraisal done). and we are still no closer to having a closing date. I would not recommend this company to anyone trying to build a custom home. they are not worth the headache

The worst experience of the bank ever in Columbus.I reached out to Loan officer ** at Huntington Bank in Columbus, Ohio upon a recommendation of my builder homes construction to get a loan construction for a first-time home buyer. The first time I contacted Huntington went well. The supporting documents and information such as paystubs, w-2, etc. were submitted on time 04/26/20. Unfortunately, 03 weeks later the house did not fit on the land chosen, so we started process from zero with a new loan and moving forward with contract for a new land on 06/11. Along this process I did two extension to close on the land because Huntington bank was not ready, Loan officer wrote me on 08/20/20 that appraisal was not ready, but the appraisal was ready on 08/11 submitted to the bank. Currently Loan officer failure to process the appraisal on time, in additional to failure to provide clear guidance loan with FHA and to close the loan for been ineligible for closing.The bank lack of interested in my case and lack of empathy for my case was appalling.Even dough they made a mistake it is clear to me that Huntington discriminated Latinos and minorities.Please be aware the fair lending case is open, and FHA is ongoing and further litigation will follow suit.It took over 90 days to tell me that I did not qualify for the loan based on something that should have been discloses on day 03 of the application process and when I asked Loan officer ** what is the nature of delay I do not really know what was Loan officer answer. Unacceptable are all levels.