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Wells Fargo Bank
9811 Brook Rd, Glen Allen, VA 23059, United States
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Comments
Fr
Review №1

I would give the upper corrupt management a zero star if I could. They have already been indicted for ripping off their customers. Have all my business and personal account with Wells Fargo. They would not process any loans through the SBA when we need our bank to help us most. During this difficult time, they advise you to go to another bank to apply since the Federal government asked Wells Fargo not to make money on these loans. They have no interest whatsoever to help you if there is no benefit for their deep pockets. Other bank give priority to their already existing customers. So, we are stuck in limbo and you are penalized because you bank with Wells Fargo. The staff at the branch are friendly, however they tie their hands in what they can help you with. I highly recommend you bank somewhere else.

Li
Review №2

Very helpful and friendly staff. Never a line & always in & out quickly.

Wi
Review №3

Poor customer service. Would not assist with transaction. Instructed me to go home and use phone teller instead. After two phone transfers received assistance I needed. Lesson learned: call phone tellers first to avoid trip to branch.

Re
Review №4

Amazing customer service!

Jo
Review №5

Good quality banking.

Information
4 Photos
5 Comments
3.4 Rating
  • Address:9811 Brook Rd, Glen Allen, VA 23059, United States
  • Site:https://www.wellsfargo.com/locator/bank/9811__BROOK__RD_GLEN__ALLEN_VA_23059/?utm_campaign=Local_Listings&utm_source=Google&group=Community_Bank&loc=AC34268
  • Phone:+1 804-727-2381
Categories
  • ATM
  • Bank
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Drive-through:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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