Opened up an account for my daughter and had a great experience.

We came in at 3:20 and they said that they didn’t have time to start an account that new because they were closing at 4. My husband took off work to do this. All the other banks were open. You just missed a big account. Thanks for your (ahem) service. The other bank in town was happy to help.

I have been a member of Midwest One for many years, and have been to more than 4 locations. At this location, specifically Laura didn’t treat me like a customer. She was extremely rude and you could tell she was upset before I came in, she just took her anger/frustration out on me. I’ve had good customer service here before from other tellers, but my last time there, was a awful experience. I do not recommend this location. I do recommend the Midwest One in Osceola WI they give excellent customer service every time I go there!

Disappointed with the follow through.

10/10 Would recommend.