Jackson Hewitt Tax Service
6703 Leslie, San Antonio, TX 78254, United States

Review №1

I am giving a five star rating because of the service Melissa gave my husband and I. She answered all our questions and completed our taxes very quickly. Very good experience. I do have to mention that darn American Express card, there are to many fees. I just used the RIA option and took all my money out at once, I was charged about $15 for using it twice for the advances. Still want to say thank you to Melissa for the great service.

Review №2

I had a great experience with their service. Melissa is a very kind person, she answered all my questions. Everything was done in a timely and professional manner. Highly recommend.

Review №3

Very helpful assistant. Melissa is a really knowledgeable and amazing person with an amazing attitude. Would definitely recommend to anybody. Plus the price is really cheap also.

Review №4

My representative was Alice and she was very helpful and answered all the questions I had!

Review №5

They were extremely helpful and professional! They did my taxes very quickly and efficiently! Highly recommend them!

Review №6

Melissa , was very nice and friendly .. She explained everything.. She answered any question or concern I had.. She was great to work with I was very happy ..

Review №7

People at this location were very nice and helpful. Was having trouble with my serve card and Raelynn was able to help me get a hold of someone at American Express and help me re-pin my card.

Review №8

Raelynn was so helpful & very professional & I really appreciated her go out of her way & spending extra time & explaining all the preparation of filling out my forms. So deeply appreciated.

Review №9

Very friendly staff. Super helpful! Enjoyed my experience

Review №10

Ask for Melissa! She's knowledgeable, professional and thorough. I recommend to go to this location, you cannot go wrong. I do have to say one more thing though I believe JH need to get rid of American Express prepaid cards; because AmExp said I could go to any cartronics ATM (went to Target), Murphy or 7-11 and could pull out money with no fees....balony!!! The first time I received my advancement they charge me $3 to pull some of my money out, had to keep money in there to pay for fee..then I went to Valero to put gas in my car I went inside they charged me $4!!! I called AmExpress they said they couldn't do anything about it! And she spoke broken English I couldn't understand her! I did tell Melissa with JH..she apologized. When I went back to JH with my W2 I qualified for an advancement, her computer said I qualified for a little more than what I received for loan. I asked her if I could just get the rest direct deposited..unfortunately, she couldn't. It had to go onto my card. I went to Murphy they charged me 3 - $3 fees you're only allow to pull a certain amount at a time. Plus I had to keep money in there to pay for the darn fees, so then I had $41 dollars left, I went to Midas and guess what??!! I found out I didn't have $41 dollars left I had freaking $30.50 left!!! So where did my money go to??? Very frustrating...I brought it to Melissa attention, but what can she do?? I got jipped!! Never again!!!

Review №11

Alicia was very nice and helpful.

Review №12

Great experience!!!!!Fast, easy, and helpful!!!!Thank you!

Review №13

An hour and a half of waiting, not because there's a line, not because I didn't show up soon enough but because there is NO ONE here! Not a single person to open and the phone number provided calls the phone in the office they are not in. This is an absolute joke and there is still no knowing when or if anyone will decide to show.

Review №14

No one is here to open. People have been here for 30mins.

Review №15

Steve was great!!! So patient and knowledgeable!!!!!!

1 Photos
4.6 Rating
  • Address:6703 Leslie, San Antonio, TX 78254, United States
  • Site:
  • Phone:+1 210-780-3213
  • Tax preparation service
  • Accountant
  • Tax consultant
  • Tax preparation
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
  • Wheelchair-accessible entrance:Yes
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